Privacy Policy

This Privacy Policy explains how NEW YORK YOUTH CLUB INTERNATIONAL INC, doing business as New York Youth Club (“NYYC”, “we”, “us” or “our”), collects, uses, shares and protects personal information when you visit newyorkyouthclub.org, register a teen, contact us, use our website chat, or receive calls and text messages from us.

Information we collect

We collect information you give us directly:

• Parent or guardian details: name, relationship to the teen, mobile phone number, email address, borough and ZIP code, and preferred language.
• Teen details provided by the parent or guardian: name, date of birth, school, and anything you choose to tell us about them.
• Messages you send us through our contact form, website chat, text message, email or phone.
• Your SMS consent choice, including the date, time, page and wording shown when consent was given.

We also collect basic technical data automatically, such as IP address, browser type, device type and pages visited, to keep the website secure and working properly.

How we use your information

• To respond to your questions and requests.
• To process a registration and contact you about eligibility and next steps.
• To send service messages you asked for: application and start date updates, pickup and appointment confirmations, reminders, and customer support.
• To keep our members safe and our records accurate.
• To operate, secure and improve our website.
• To comply with the law.

SMS / text messaging

When you check the optional SMS consent box on our registration form, or submit our website chat form, you agree to receive text messages from NEW YORK YOUTH CLUB INTERNATIONAL INC at the mobile number you provided. These are customer care and service messages related to your request. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of registration or of any purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell, rent or trade your personal information. We share it only:

• With service providers that help us run our programs and this website, such as our customer relationship and messaging platform, telecommunications carriers that deliver messages, and our web host. They may use the information only to provide services to us.
• When required by law, or to protect the safety of our members, staff or the public.

Text messaging originator opt-in data and consent are never shared with third parties for any purpose, as stated above.

Teens and children

Our programs serve teens ages 13 to 15. Registration is completed by a parent or guardian, who provides their own contact details and receives our messages. We do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has given us personal information, contact us and we will delete it.

How long we keep information

We keep registration and contact records while a teen is active with NYYC and for a reasonable period afterward, unless you ask us to delete them sooner or the law requires us to keep them longer. SMS opt-out requests are kept so we can honor them.

Your choices and rights

• Reply STOP to any text message to stop receiving texts.
• Unsubscribe from emails using the link in any email.
• Call or email us to see, correct or delete the information we hold about you or your teen.
• Ask us to remove a photo of your teen from our website or social media.

Cookies

Our website uses only the cookies and similar technologies needed for it to work, and those used by our website chat. You can block cookies in your browser settings; some features may not work if you do.

Security

We use reasonable safeguards to protect personal information, including encrypted connections (HTTPS) and restricted access to our records. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Changes take effect when posted on this page.

Contact us

NEW YORK YOUTH CLUB INTERNATIONAL INC
35 Oakland Ave, Lynbrook, NY 11563
Phone: (646) 780-0010
Email: nyycteens@gmail.com

See also our Terms of Service, including our SMS terms and conditions.